从医疗保健到酒店业, business leaders are adopting CPaaS tools to improve productivity and collaboration.
现在是时候释放你的商业沟通的力量了. 在这个高度数字化的时代, connecting and sharing information with your colleagues and business 合作伙伴 is easier than ever before.
毕竟,有效的合作对良好的业务至关重要.
移动中的协作?
移动工作人员在不断发展, and businesses are increasingly looking to the cloud to gain agility and enhance collaboration. 企业需要简单的部署, 直观的体验, 以及易于使用的技术来支持敏捷移动性. It’s critical that the solution used provides a rich feature set and a variety of ways to engage efficiently with colleagues over any device of their choosing. 它应该与基础设施无关, meaning that these tools can be seamlessly integrated with existing communications platforms and telephone systems.
今天的工作场所正在迅速变化, and these tools must offer a variety of new capabilities to keep up in a high-speed, 永久连接的数字环境.
从任何地方连接和分享
从个人生活到工作场所, digital technologies have served to make it easier to quickly connect with people and places, 分享相关信息, 安全协作,无国界. 如今的数字化工作场所也不例外, especially as the very definition of “work” evolves from an activity that used to require offices and meetings to one that can be done from anyw在这里, 在任何时候, 在任何设备上.
With mobile technologies proliferating across the enterprise and employees becoming increasingly able to work from anyw在这里, 办公室生活的概念正在迅速改变. Now accustomed to powerful digital technologies and always-on connections in their personal lives, 员工希望在工作场所也能得到同样的便利.
在过去, the main hub of office communication may have been the water cooler or a conference room. Today, though, workers connect and share information regardless of w在这里 they are physically. 由于这些趋势, communication and collaboration tools are becoming the very lifeblood of today’s digital workplaces.
移动协作应该是这样的
例如,让我们想象一下 简出差去了. She’s working on her laptop to prepare for a big meeting in the morning when she realizes she may not have the latest version of the PowerPoint presentation. She opens her company’s communication platform and initiates a chat with John to ask him to send it to her. John quickly uploads the presentation right into the chat window and then video-conferences in the rest of the team so they can fine-tune tomorrow’s pitch. 简分享了她的屏幕,这样他们都可以查看她的演示笔记. This tool allowed Jane to talk with multiple colleagues with just one click and streamlined productivity by allowing everyone to participate regardless of their location.
要么做混血儿,要么回家
以跟上数字化转型的快速步伐, 许多商业领袖正在整合基于云的基础设施, 软件, 和服务整合到他们的IT组合中,以增强业务敏捷性并提供新的服务, 为客户和员工提供按需服务. 但是说到他们的通讯工具, many businesses are working with existing platforms and have familiar systems in place that they don’t want to rip and replace.
对于许多IT部门来说,答案是混合解决方案, 哪一种混合使用内部部署和基于云的基础设施. This allows businesses to retain and continue using existing communication investments, while also enabling them to deliver innovative cloud-based services and capabilities to their employees, 即使是那些远程工作的人.
被称为 通信平台即服务(CPaaS), these cloud-based solutions are designed to integrate with on-premises platforms to allow them to access a full range of cloud-based services. 通过一个简单而高度直观的应用程序, 远程用户可以发送和接收电话或即时消息, 主持或参加视频会议, or dial a coworker’s extension all from their remote desktop or mobile device. A hybrid strategy allows management to provide enhanced functionality for their users while making full use of their existing infrastructure and delivering on the promise of cloud services.
连接各行各业的企业,比如酒店业…
Office environments aren’t the only place w在这里 CPaaS tools can be of value. 例如, hospitality companies can transform the guest experience and connect their entire hotel community (staff, 合作伙伴, 供应商)使用一个统一的应用程序. Imagine guests being able to connect with hotel staff at any point during their journey or stay, 管理自己的预订或取消, 并直接通过应用程序评价他们的酒店体验.
…和教育
Students and teachers could also use a similar platform to connect with each other outside of the classroom, 让学生享受一个高度互动和 引人入胜的学习经历. 医疗保健, 运输, and government customers are also using these solutions to maximize productivity and offer enhanced services.
释放你的数字工作场所,使其移动和无国界
的 阿尔卡特朗讯彩虹™解决方案 is a cloud-based collaboration app offering a set of powerful communications tools that seamlessly integrate into your existing in-house applications and business processes.
To learn more about how ALE’s solutions can help you unleash the power of your business communications, 请浏览我们的 彩虹网页. 你也可以在Twitter上Contact我们 @ALUEnterprise 或者来找我们 啤酒LinkedIn.
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